EUROCOPTER
KEY FIGURES
A range of 24 helicopters (12 civil and 12 military)
2694 customers
Present in 142 countries
17 subsidiaries
Approximately 14 000 employees all over the world
488 helicopters delivered in 2007
802 orders in 2007
8% orders of the military market in 2007
Orders 2007 : 44% civil and parapublic and 56% military
95 helicopters NH90
18 helicopters Tiger
Consolidated turnover : 4,17 billion € (up to10% compared to 2006)
51% civil and parapublic and 49% military
EXECUTIVES, MEMBERS OF THE EXECUTIF COMMITTEE
Chairman and Chief Executive Officer
Dr Lutz BERTLING
General Secretary
Mathilde ROYER
Executive Vice-President Customers
Philippe HARACHE
Executive Vice-President Human Resources
Michel SESQUES
Executive Vice-President Finance
Dieter JOHN
Executive Vice-President Governemental Helicopters
Dominique MAUDET
Executive Vice-President Commercial Helicopters
Joseph SAPORITO
Executive Vice-President Support and Services
Derek SHARPLES
Executive Vice-President Global Supply Chain
Bert STEGKEMPER
Strategy Director
Andreas LOEWENSTEIN
Vice President Marketing
Dominique ORBEC
CONTACTS
GICAT representative(s) Alain SALENDRE
Military Advisor for governmental programmes
Cécile VION-LANCTUIT
International media relations
Pek-Kee SUM
International media relations
MAIN ACTIVITIES
Establishedin1992,theEurocopterGroupisadivisionofEADS,theworldwideleaderforaerospace,
defence and associated services. As the world’s leader helicopter manufacturer on the civil and
parapublicmarkets,Eurocopter’sstronginternationalpresenceisbolsteredby17subsidiariesonfive
continents and a dense network of distributors, approved agents, andmaintenance centres.
The key to Eurocopter’s success is its extensive range of civilianandmilitaryhelicopters, enablingall
users to choose the helicoptermost suited to their individual requirements.
The distinguishing feature of the EC120, the lightest helicopter in the Eurocopter range and the
most advanced single-engine aircraft in its category, is its extremely lownoise level,whichmakes
it the ideal choice for surveillance operations aswell as for private customers.
Renowned for its versatility and constantly evolving technology, the Ecureuil/Fennec family has
delivered over 4,000 helicopters and is employed in a broad range ofmissions.
Amongthelighttwin-engineaircraft,thenewlyimprovedEC135standsoutasthemostwidelyused
helicopter in public services, air rescue, and protecting the public.
TheEC145istheobviouschoicetomeetthedemandsofcustomersrequiringamodernandspacious
high-performancemediumhelicopter. In 2006, under the nameUH72A Lakota, itwon Eurocopter
its firstmajor contract on the Americanmilitarymarket.
The EC155 and EC225, the latest two helicopters in theDauphin and Super Puma families, achieve
theirhighestsaleswithintheoilandgasindustrysectors.Bothfeaturethelatesthigh-performance
autopilot on themarket.
With over 850 deliveries since its launch, such prestigious customers as the U.S. Coast Guard have
confirmed the indispensable role that the Dauphin plays in air rescue operations.
ThemilitarySARcombatversionoftheEC725continuestodeliverasatisfactoryperformanceinthe
most sensitive theatres of operation.
Deliveries of the Tiger combat helicopter and the NH90 tactical transport helicopter, the most
sophisticatedintheirclassonthemarkettoday,continueunabated,with206Tigersand507NH90s
ordered so far.
Finally, Eurocopter has reinforced its commercial helicopter range by recently launching the EC175
developed in collaborationwith China. This newtwin-engine helicopter offers 40 optional sets of
equipment,whichmake it suitable formultiple types ofmission. The aircraft,whichwill be on the
market as of 2012, combines a high performancewith safety, comfort and appealing aesthetics.
A customer-oriented approach:
AttheheartofEurocopter’sbusinessstrategyareitsSupport&Servicesactivities.TheGroup’sefforts
no longer focus exclusively on product performance, but aim to establish long-lasting contracts
withcustomers,offeringroomfordevelopmentandensuringagoodavailabilityandahighoverall
performance.
In 2007, Eurocopter set up its Customer Support Centre (CSC), a call centre designed to respond to
customer requests fromaround the world, 24 hours a day/7 days a week. This service comprises
technical assistance up to and including shipment of spare parts.
Eurocopter also carries out aircraft maintenance, overhaul and retrofit in order to maintain the
highestpossiblestandardsinaircraftconfiguration:one ofthe keys to customers’ successfulaircraft
operations.
Eurocopterhasanetwork of about100repair centres throughout theworldwhichprovide support
close to the customers and ensure rapid Turn-Around Time (TAT) and low maintenance cost by
reducing transportation.
In 2006, Eurocopter enhanced its training for pilots and technicians by creating a wholly owned
subsidiary called Eurocopter Training Services (ETS). The ETS programmes range fromab-initio to
missiontraining,coveringspecificneedssuchasNVG(NightVisionGoggles),Hoist,mountainflights,
maintenance check pilot, safety and survival procedures, and for technicians , type rating and
specifics training such as structure & composite material repair course, mechanical assemblies ,
auto-pilot hydraulic system.
ETS also develops training software like CBT (self-paced training concept) or VCPT, Virtual cockpit
procedures trainer (interactive cockpitwith all normal and emergency procedures).
Eurocopter carries out training in 12 training centres all around theworld.
ADRESS
Aéroport international Marseille-Provence • 13725 Marignane Cedex
France
Tel. : +33 (0)4 42 85 85 85
Fax : +33 (0)4 42 85 85 00
LINKS
Site :
www.eurocopter.com
